OUR KNOWLEDGE ABOUT THE MATERIALS, SIZES AND OPTIONS AVAILABLE AND OUR CONTINUED IMPROVEMENTS ASSIST OUR CUSTOMERS IN HAVING THE LATEST APPROACH TO SOLVING BELTING ISSUES
When you call Hardiflon, you can expect an informed response. Overseeing our entire end-to-end operation is Managing Director Duncan Hyslop. Supporting Duncan and our customers is our National Sales Manager, Jonathan Styles and his team. Tiffany heads up our Customer Services and Office Support team and of course there’s our excellent team of site engineers and production personnel headed by Steve Griggs.
For us it’s about the personal service. We want you to feel welcome and supported at all stages, and for many of our customers who return again and again this has been a deciding factor.
We constantly train and develop our employees to achieve premium customer service, technical advice and product knowledge.
Our management structure is fast tracked to avoid loss of communication. Our staff travel the world visiting our customers, to discuss wish lists, problems and requirements from shop floor, designers and senior managers. We believe sharing a problem is the easiest way to find a solution.
The key to everything we do is understanding your business, offering the products you need, when you need them. Our 24/7 service means you will have the least down time on your production line and if you call us early enough we shall have you up and running again the same day.
We believe in building long term relationships with our customers, built on mutual trust and understanding. You will have a personal service – with your very own dedicated Sales contact, backed up by a professional and knowledgeable team. We offer what you need for your industry. Our site capabilities and specialised equipment has helped hundreds of customers, and we are praised for our fast and reliable service.
Our Team
Duncan Hyslop
Managing director
Duncan began his career in this industry in 1987 and has built the company into what it is today. He prides himself on providing top quality products all backed by an excellent support network.
Even today Duncan still enjoys doing the occasional site work. Most of the time however Duncan advises our customers across Europe and the US.
view on linkedinJonathan Styles
Sales manager
Since beginning a career in external sales in 1986, originally for a Leicester based 3M Industrial distributor, specialising in supplying specialist adhesive tapes and abrasive materials, a change of direction occurred in 1990, when Jonathan joined a process conveyor belt manufacturer based in Bolton, who specialised in producing a wide range of conveyor belting for use in applications including, package handling, food production and vehicle tyre manufacturing.
A move into the specialist area of PTFE coated conveyor belting took place in 1995, and since joining Hardiflon Ltd in 2003, Jonathan and his team have overcome many challenges thrown down to us by our customer base, helping them to identify the correct product to improve their production process, and, ultimately helping them to increase their profitability.
view on linkedinSteve Griggs
Production Manager
Since qualifying with a HND in Mechanical Engineering, Steve has held various engineering roles within maintenance, installation and design departments. Steve spent 13 years working in engineering training, running his own business for 9 of these years before joining Hardiflon in June 2018, as Production Manager, overseeing the Manufacturing and Engineering departments.
Steve is also responsible for our ISO 9001 Quality Management System.
Tiffany
Company Administrator
Tiffany’s responsibilities today as Company Administrator have expanded significantly since joining the company back in November 2015, as a Business Administration Apprentice.
The experience she has gained over the years in this role, has allowed Tiffany to take on extra responsibilities beyond those of processing incoming orders and liaising with our expanding customer base, to one which now includes production planning, the purchasing of raw materials and stock control, organising worldwide shipments and documentation as well as assisting our Finance Department and acting as PA to our Managing Director.
This range of responsibilities within the company allows Tiffany to oversee all aspects of the day to day running of the business, ensuring a smooth process throughout the customer journey.
WE’RE HERE TO UNDERSTAND YOUR BUSINESS – OFFERING THE PRODUCTS YOU NEED, WHEN YOU NEED THEM.
The key to everything we do is understanding your business, offering the products you need, when you need them. Our 24/7 service means you will have the least down time on your production line and if you call us early enough we shall have you up and running again the same day.
Long term relationships
We believe in building long term relationships with our customers, built on mutual trust and understanding. You will have a personal service – with your very own dedicated Sales contact, backed up by a professional and knowledgeable team.
for your needs only
We offer what you need for your industry. Our site capabilities and specialised equipment has helped hundreds of customers, and we are praised for our fast and reliable service.
secure storage
We can also provide secure storage facilities if required, which means you only have to call us and the materials are there ready. No ordering waiting time.
LEADING THE WAY IN ENGINEERING WITH NEW LIGHTWEIGHT & SMALLER PRESSES TO SUIT CUSTOMERS REQUIREMENTS.
We are leading the way in engineering by designing and building new lightweight and smaller presses for individual customers made to order. And our existing presses can be floor standing or table top, and we also have a hand held iron version for smaller repairs. We listened to what our customers wanted and do what we can to adapt with the times.
We keep a sharp eye on what’s developing in this arena, and have close links and associations with many leading industry experts. You can see us at trade shows and exhibitions and we like to network as much as possible to better understand current trends and what is available in this field.